Effective Date: May 18, 2026

At WP Senior, we provide transparent payment and refund policies for our digital services, software products, hosting, and training courses. Please read the following carefully before making any purchase.

1. Payment Terms for Custom Software and Development Projects

• Once the project scope and price are agreed, a minimum of 50% of the total project cost must be paid upfront before any work begins.
• The remaining balance must be completed during the project review phase or, at the latest, upon final delivery.
• A project is considered complete upon delivery of the final product or after all agreed modifications have been submitted and approved by the client.
• Any additional requests beyond the original agreement will incur separate costs and delivery timelines.
• Clients may request a refund and stop the project within 5 days of the deposit payment. In this case, 50% of the deposit will be retained as compensation for expenses already incurred, such as domain registration, hosting, or work hours.
• Any delays caused by the client during review or delivery may require full payment of outstanding amounts until cooperation is resumed.

2. Payment Terms for Software Products (e.g., WordPress Plugins)

• Full payment must be made prior to activation or delivery of the software product.
• Clients may request a refund and stop the service within 2 days of purchase, only for products with trial periods.
• Refunds will be processed within 10–14 days after approval.

3. Payment Terms for Hosting and VPS Services

• Full payment of the subscription fee is required before service activation.
• Clients may request a refund only before login credentials and server access details are sent.

4. Payment Terms for Online Courses and Training

• Full payment is required before accessing course content.
• Refund requests may be made if the student finds the content unhelpful. Eligibility is determined by reviewing quizzes or modules that were not completed during the training period.

5. Refund Processing

• All approved refunds will be processed within 10 to 14 days.
• Refunds may be subject to deduction of applicable fees for services already provided.

6. Additional Standard Policies

• All prices are listed in the currency specified at checkout and may include taxes where applicable.
• WP Senior reserves the right to update these policies periodically. Updates will be posted on this page with the effective date.
• For any questions regarding payment or refunds, contact us at [email protected].